Services

 

Rack Route Technology manages your entire infrastructure from routers, switches, and firewalls to servers, desktops, and printers.  We offer a comprehensive service of all the devices in your environment to ensure each device is monitored for proper performance and function.

Consistent communication with you and your team help us to take a proactive approach to your technology rather than just reacting to problems as they arise.  Due to this proactive stance, many issues are often addressed before they cause a disruption to your business, allowing you to seamlessly serve  your customers and grow your business.

Please contact us for a quote to manage your technology infrastructure.

 

Rack Route Technology will provide you with an in depth analysis of your network performance including throughput, security, and bandwidth utilization.  

Your network is the core of your office technology.  Without a properly functioning core network, your servers, desktops, and other endpoints cannot function efficiently.  Rack Route Technology analyzes your internal network to ensure it is optimized and then reviews Internet connectivity to make sure it is meeting the needs of your business.

Network security is extremely important, and with such high profile companies experiencing breaches of security, Rack Route Technology will complete a security and threat assessment of your network and offer a path forward to ensure your data, and the data of your clients, is safe and secure.

Please contact us for an analysis of your network.

 

Rack Route Technology has many years of experience helping clients navigate compliance with agencies such as FINRA, SIPC, and HIPAA, we are uniquely positioned to help your business traverse the intricate world of regulatory compliance.

If your business is under regulatory oversight, we can help you find proper and compliant technology solutions to work within today's ever-changing regulatory environment.  Solutions we have assisted customers with include:

• Archived and supervised Electronic Communications (EC)
• Disaster Recovery (DR) site planning, configuration, and implementation
• Encrypted local and offsite backups
• Securing personally identifiable information (PII)
• Sensitive Personal Information (SPI),  and more.

Please contact us to discuss your technology needs in more detail.

 

Rack Route Technology offers ad hoc, Help Desk support for its clients.  For clients who don't have any technology resources on site or who are in branch offices, we offer onsite assistance for all your technology needs.  

Whether being your primary local technology resource, or a liaison for your remote IT Help Desk, Rack Route Technology provides the hands-on resources that are needed in order to solve your technology issues.

Help Desk services are offered at a flat-fee, hourly rate with no contractual commitments and no trip charges.

Please contact us for all of your Help Desk needs.